1. Data controller
The controller of personal data is NCOO-DEV, S.L., whose details appear in our legal notice.
For any question about your data or to exercise your rights, you can contact us at: hello@expattribe.app.
2. Data we collect
We only collect the data necessary for the app to work:
- Account data: your email address, or the identifier from your sign-in via Sign in with Apple or Google.
- Family profile: displayed family name, family makeup (adults), languages spoken and country of origin, interests, photo, and a bio (Premium feature).
- Children's data: your children's first name and age. The full birth date is kept private and is never shared with other families. First name and age are visible only to families you've matched with.
- Location: the neighborhood or approximate area where your family lives. Your exact address is never shared with other users.
- Interactions: likes, matches and messages exchanged within the app.
- AI assistant data: if you use the built-in assistant, the questions you ask it are sent to the AI provider's API to generate a response.
3. Purposes and legal bases
| Purpose | Legal basis (GDPR) |
|---|---|
| Create and manage your account | Performance of the contract (art. 6.1.b) |
| Display nearby families and enable matches | Performance of the contract |
| Enable messaging between matched families | Performance of the contract |
| Manage Premium subscriptions | Performance of the contract |
| Ensure security and prevent abuse | Legitimate interest (art. 6.1.f) |
| Respond to your support requests | Legitimate interest |
| Provide the AI assistant | Performance of the contract / consent |
4. Processors and recipients
We work with trusted providers acting as processors within the meaning of the GDPR:
- Supabase : database hosting, authentication and storage of app data.
- Apple and Google : sign-in (Sign in with Apple / Google) and in-app payment processing.
- RevenueCat : technical management of Premium subscriptions.
- AI provider (smart assistant) : processing of questions asked to the assistant in order to generate a response.
Face ID / biometric recognition: when you use Face ID or the Android equivalent, processing takes place locally on your device. No biometric data is transmitted to ExpatTribe or its providers.
Payment: transactions are handled by Apple and Google. ExpatTribe never collects or stores any payment details.
Some of these providers may process data outside the European Union; in that case, such transfers are covered by appropriate safeguards (the European Commission's standard contractual clauses or an equivalent mechanism).
5. Retention period
Your data is kept for as long as your account is active. If your account is deleted, your personal data is deleted or anonymized within a reasonable time, unless a legal retention obligation applies (for example, for accounting purposes regarding subscription data).
6. Security
We put in place appropriate technical and organizational measures to protect your data (encryption in transit, access controls, minimization of shared data, and enhanced protection of data relating to minors).
7. Protecting minors
ExpatTribe is an app designed for parents. Accounts are created and managed by adults. Information about children is limited to the strict minimum (first name and age), is never public, and is visible only to families you've explicitly matched with. The birth date stays private.
8. Your rights
In accordance with the GDPR, you have the following rights: access, rectification, erasure, restriction, objection, portability, and the right to withdraw your consent at any time.
To exercise these rights, contact us at hello@expattribe.app. You also have the right to lodge a complaint with a supervisory authority: the CNIL in France (www.cnil.fr), the AEPD in Spain (www.aepd.es), or your local data protection authority.
9. Cookies
This showcase website uses only essential technical cookies and no third-party advertising trackers. To learn more, see our cookie policy.
10. Changes
This policy may be updated to reflect legal or functional changes. The date of the last update appears at the top of this page.